1. Overview
Opsly, operated by Leroy Tellez, provides AI-powered phone answering services for small businesses. As part of this service, we send SMS text messages both to Opsly subscribers (business owners) and to callers on behalf of the businesses they contact. This policy describes how we obtain consent, what types of messages we send, how to opt out, and your rights regarding text message communications.
2. How We Obtain Consent (Opt-In)
Opsly obtains SMS consent through two methods depending on the recipient:
Web Form Consent (Opsly Subscribers)
Business owners who subscribe to Opsly's service provide consent by completing the signup form at myopsly.ai and checking a dedicated, unchecked SMS consent checkbox that reads:
"If I become an Opsly client, I agree to receive SMS notifications about my account activity. Message and data rates may apply. Reply STOP to opt out at any time."
This checkbox is separate from the Terms of Service checkbox and is never pre-selected. Consent is documented at the point of form submission.
Verbal Consent (Callers)
Callers who interact with a business's AI receptionist provide verbal consent during the phone call. The AI confirms the phone number and states a follow-up text will be sent. The caller verbally acknowledges, completing the consent process. All calls are transcribed and logged as the record of consent.
3. Types of Messages
- Account notifications — Call summaries, missed call alerts, and operational updates sent to Opsly subscribers.
- Appointment confirmations — Confirming scheduled appointments with date, time, and business details.
- Appointment reminders — Reminders sent prior to a scheduled appointment.
- Call follow-ups — Summaries or follow-up information related to a caller's inquiry.
- Requested information — Business information specifically requested by the caller during the conversation.
Opsly does not send marketing, promotional, or advertising messages. All messages are transactional and directly related to the recipient's interaction with Opsly or the business.
4. Message Frequency
Message frequency varies depending on your interactions. Business owner subscribers typically receive one notification per call handled. Callers typically receive 1–3 messages per phone interaction. You will not receive ongoing or recurring messages beyond what is directly related to your service interactions.
5. How to Opt Out (STOP)
To stop receiving messages, reply STOP to any message from Opsly. You will receive a single confirmation message and no further messages will be sent to your number. You may also opt out by contacting us at myopsly@gmail.com.
6. How to Get Help (HELP)
If you have questions about messages you've received, reply HELP to any message or email us at myopsly@gmail.com. You will receive a response with the business name, a description of why you received the message, and opt-out instructions.
7. Costs & Carrier Information
Message and data rates may apply. Opsly does not charge recipients for receiving SMS messages. Your mobile carrier may charge standard messaging and data rates. Carriers are not liable for delayed or undelivered messages.
8. Data Privacy & Sharing
Phone numbers collected through consent are used exclusively for sending the specific transactional messages described in this policy. We do not sell, rent, lease, or share phone numbers or opt-in data with any third parties for marketing purposes. For full details, see our Privacy Policy.
9. Supported Carriers
Our SMS messaging service is compatible with all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, and Sprint/T-Mobile. Service availability may vary by carrier.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. If material changes affect how we handle consent or messaging, we will make reasonable efforts to provide notice.
11. Contact Us
For questions about our SMS messaging practices:
Email: myopsly@gmail.com
Website: myopsly.ai
Quick Reference
| Opt-in method | Web form checkbox (subscribers) or verbal consent during phone call (callers) |
| Message types | Transactional only — no marketing |
| Frequency | 1–3 messages per interaction |
| Opt out | Reply STOP to any message |
| Get help | Reply HELP or email myopsly@gmail.com |
| Cost | Free from Opsly; carrier rates may apply |